SHIPPING POLICY
Welcome to Wall Artistry! We're delighted to bring beautiful wall art prints to your doorstep. Our goal is to make your shopping experience as smooth as possible, and that includes transparent shipping policies.
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Shipping Methods
We offer reliable shipping methods to ensure your art prints reach you in excellent condition. We partner with trusted carriers to deliver your orders safely and efficiently.
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Shipping Costs
We offer free delivery throughout Australia. For international orders shipping costs are calculated based on your location and the size of your order. During the checkout process, you'll see the shipping cost specific to your purchase.
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Delivery Time
Our team works diligently to process your order promptly. Once shipped, you can expect your wall art prints to arrive within 14 business days for domestic orders. For international orders, please allow a bit more time for delivery.
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Packaging
To ensure your art prints arrive in perfect condition, we use high-quality packaging materials. Each print is carefully protected to prevent damage during transit.
We want your experience with us to be exceptional. If you have any questions or need further assistance regarding our shipping policy or your order, please don't hesitate to Contact Us!
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Thank you for choosing Wall Artistry for your wall art needs. We appreciate your support!
RETURN & EXCHANGE POLICY
Thank you for choosing Wall Artistry for your wall art needs. We aim to provide you with the finest quality prints, but we understand that circumstances may arise where you need to return or exchange your purchase. Rest assured, we're here to assist you.
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Returns
If you've changed your mind about your purchase or are dissatisfied with your product for any reason, you may initiate a return within 30 days of receiving your order. To be eligible for a return, your item must be unused, in the same condition as received, and in its original packaging.
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Exchanges
We're happy to exchange items for you if you've received a damaged or defective product. Please contact our customer support team within 14 days of receiving your order to initiate an exchange. We'll promptly assist you in getting the replacement you deserve.
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Refunds
Refunds are issued in the original form of payment for eligible returns. Once we receive and inspect the returned item, we'll notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within 7 days.
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Return Shipping
The cost of return shipping is the responsibility of the customer, except in cases of damaged or defective items. We recommend using a trackable shipping service to ensure the safe return of your product.
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Contact Us
If you have any questions or need assistance with your return or exchange, please don't hesitate to Contact Us. Our dedicated support team is ready to help you.
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We value your trust in Wall Artistry, and we're committed to making your shopping experience a delightful one. Thank you for choosing us for your wall art prints.